In the Digital Transformation World 2022, ONEiO worked together with Accenture, Ericsson, Telia Company, ServiceNow, AT&T and TIM, to create a connected service architecture based on TM Forum’s Open APIs. It allows enterprises to more easily complete processes such as product ordering and service assurance such as Incident, Problem and Change. In this video, ONEiO Head of Expert Services Iiro Lempinen will dive deeper into the technical aspects of how service providers and their customers use a connected service architecture.