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Integration Lifecycle Management Explained

Integration management consists of four key phases

Plan

Defining the integration scope, specifications, and expected outcomes to align with business objectives.

Implement

Configuring integrations, conducting testing, and deploying them into production.

Operate

Ensuring integrations function as required, remain aligned with business needs, and adapt to changes.

Monitor

Ensuring integrations are available 24/7, detecting issues, and resolving them proactively.

Each service tier determines how responsibilities are shared between ONEiO and the customer, based on the level of competence and resources the customer has in-house.

Find the Right Service Tier for You

ONEiO ensures that the integrations remain operational, secure, and continuously updated across all service tiers. Our service levels support even the most business-critical integration operations with 24/7 end-to-end monitoring, enterprise-grade security, and high availability. Customers benefit from built-in monitoring, automation, and integration health insights without worrying about integration maintenance.

Each service tier determines how responsibilities are shared between ONEiO and the customer, based on the level of competence and resources the customer has in-house. Our Integration Ops offering is designed to support customers at different levels of integration management.

Choose the service tier that best suits your needs.

A new podium for service orchestration with ONEiO

Managed Approach to Integrations

ONEiO provides Integration Ops, allowing service providers to choose the level of control they retain over their integrations.

Self-managed

You maintain full control
while leveraging ONEiO’s platform and automation.

Co-managed

You manage key business processes, while ONEiO provides operational support
and monitoring.

Fully-managed

ONEiO handles the entire integration lifecycle, allowing you to focus entirely on
service delivery.

Fully-Managed

This tier is designed for customers who want to offload the entire integration lifecycle to ONEiO, allowing us to act as their dedicated integration team.

What's included

Don't just manage risk - eliminate it

Plan

Integrate without compromise

Implement

Integration breeds automation

Operate

Integration breeds automation

Monitor

Ideal for

Customers that want to focus entirely on business operations while trusting ONEiO to manage and run their integrations end-to-end as a dedicated service capability.

Third-party vendors, first party performance monitoring
Third-party vendors, first party performance monitoring

Co-Managed

This tier is designed for customers who want operational support but can decide how much they want to handle themselves.

What's included

Don't just manage risk - eliminate it

Plan

Integrate without compromise

Implement

Integration breeds automation

Operate

Integration breeds automation

Monitor

Ideal for

Customers looking for a flexible approach where they can define their level of involvement while leveraging ONEiO’s Integration Ops as scalable and predictable capability without traditional integration investments.

Self-Managed

This tier is designed for customers who have the competence and resources to fully manage their integrations while leveraging ONEiO’s technology stack.

What's included

Don't just manage risk - eliminate it

Plan

Integrate without compromise

Implement

Integration breeds automation

Operate

Integration breeds automation

Monitor

Ideal for

Customers with strong internal integration teams who want full control but rely on ONEiO's domain-specific solution to ensure predictable pricing as well as future-proof technology and operations.

Third-party vendors, first party performance monitoring
Operationalize, Automate,
and Scale with Confidence.
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