ONEiO Videos & Webinars
ONEAi Insider Webinar: The Future of AI-Powered Integrations with ONEAi™
Unlock the future of AI with ONEAi in this webinar! Get a first look at the ONEiO platform's innovative features and see how it can transform your integration workflow. Watch a live demo of our game-changing Attribute Mapping Suggestions and see the platform in action. Plus, don't miss the chance to hear from our integration experts during an interactive Q&A session, where they tackle your most pressing questions. Whether you're new to AI or looking to elevate your current setup, this short webinar is packed with insights you won't want to miss!
Delivering automation for the next generation of Communications Service Provider (CSP) services
In a recent TMForum webinar, experts from the telecommunications industry gathered to discuss the advancements and challenges in automation for Communications Service Providers (CSPs). The session, titled "Delivering Automation for the Next Generation of CSP Services," featured insights from Vincenzo Procopio, Head of IT Production at Telia, and Erkka Heinola, Chief Revenue Officer at ONEiO. The discussion revolved around the critical role of automation in the telecom sector, particularly as it adapts to the demands of new technologies like 5G and the evolving needs of both enterprise and SMB customers.
Building a best-in-class Service Management Ecosystem
In this engaging webinar, Ben Howell, Head of North America, and Petteri Raatikainen, Director of Products at ONEiO, reveal the secrets to building a best-in-class service management ecosystem. Watch the video next to this summary to dive deep into how ONEiO's innovative solutions can transform your service management processes.
Outsourcing Integration Like an Expert feat. Jill Chang
Outsourcing integrations can be a challenging yet rewarding process for businesses looking to streamline their operations. In this insightful webinar, Juha Berghäll, CEO and co-founder of ONEiO, is joined by Jill Chang, an enterprise integration advisor with over 20 years of experience. Together, they explore the best practices for outsourcing integrations, common pitfalls to avoid, and how businesses can turn integrations from roadblocks into enablers.
MSP Day 2022: Reducing integration efforts and accelerating processes
In this German-language presentation, Erkka Heinola from ONEiO explores the challenges and opportunities of integrating systems and processes. Businesses today must connect their IT landscapes efficiently to streamline workflows and reduce costs. The right automation strategy not only simplifies integration but also accelerates processes and enhances collaboration between different stakeholders.
MSP Day 2022: Contract Security: Fast Contract Conclusion with Minimal Risk
Contracts are the foundation of any Managed Service Provider (MSP) business, ensuring clear service definitions, accountability, and risk mitigation. In this insightful session, Robert Scholderer, CEO of Scholderer GmbH, shares expert strategies on how to structure MSP contracts to minimize risks, speed up negotiations, and maintain high service quality.
MSP Day 2022: The Customer Journey as a Guide Out of Process Chaos
In the fast-paced world of Managed Service Providing (MSP), understanding and managing the customer journey is crucial for success. In this video, Björn Hinrichs, Principal Consultant at Serview GmbH, takes a deep dive into how MSPs can optimize their processes while keeping a strong customer focus. He explores the key phases of the customer journey, highlighting why a structured approach leads to greater efficiency, better customer relationships, and a more competitive market position.
MSP Day 2022: Rethinking Managed Service Providing
The IT industry is undergoing a profound transformation, and Managed Service Providers (MSPs) are at the center of these changes. At MSP Day, industry experts came together to discuss how MSPs can navigate this evolving landscape, tackle emerging challenges, and redefine their value for customers.
How to build a connected service architecture with ONEiO?
Watch how Iiro Lempinen, Director of Expert Services at ONEiO, takes us through a deep dive into the technical aspects of seamless IT Service Management (ITSM) integrations. As part of the TM Forum Connected Service Integration Catalyst project, ONEiO showcases how its smart integration hub is transforming the way large enterprises and communication service providers (CSPs) collaborate.