ONEiO Blog
ONEiO Strengthens ServiceNow Integration Capabilities with Launch of Certified ONEiO Spoke
ONEiO announces the launch of its ServiceNow certified ONEiO Spoke, a new app that showcases how ONEiO enables customers within the ServiceNow ecosystem to integrate the Now platform with various partners, vendors, and customers.
SIAM and Integrations: Interview with Tieto's Integration Architect
Tieto has been using ONEiO for many year. Their customers use a wide range of ITSM tools and we haven't found integration that solution couldn’t handle.
Can you really create ServiceNow Salesforce Jira integration in a day?
Let us share some war stories from years of experience ServiceNow, Salesforce Jira integration.
ONEiO accelerates its growth by appointing Olaf Schmitz as the Chair of the Board
ONEiO, a specialist in the automated integration of IT services and business applications has today announced Olaf Schmitz as their new Chair of the Board.
How to create a system integration strategy that REALLY works?
A practical guide to building a system integration strategy from experienced Integration as a Service specialists.
Service integration explained with definitions and examples
The emergence of Integration Automation Platforms is big leap forward in Service Integration for ITSM
Better alternative for LogicMonitor ServiceNow integration
LogicMonitor ServiceNow integration can be a difficult to set up. Learn more about the alternatives to integrating LogicMonitor and ServiceNow.
ServiceNow Teams integration for better incident management
ServiceNow Teams integration opens up a whole new world of collaboration between your departments and your customers.
System integration checklist: 9 questions to answer when getting started
When starting a system Integration project or sending request for proposal (RFP) for any new integration project, ask these 9 important questions first!
What is an API integration? Types, benefits and alternatives
Wondering what an API is, and how to best do API integration? You’ve come to the right place! In this article, we’ll cover types of APIs and use cases.
The Now and Future of Integration Platforms and iPaaS
Integration Platforms are evolving from traditional iPaaS towards Next Generation iPaaS and Integration Automation Platforms. Will your business keep up?
ONEIO lands €7.2M to drive cloud-based industrial revolution in the enterprise integration space
ONEiO has raised 7.2M€ in new funding. The seed round was led by Fairpoint Capital and joined by previous investors Inventure and Tesi.
ONEiO commits to information security with ISO 27001 certification
ONEiO has obtained its ISO27001 certificate for its integration service, the applications, systems, and processes for development, operation, and support.
Connected service architecture for telecommunications service providers
In this guide, we’ll outline why and how communications service providers and their customers benefit from creating a connected service architecture.
4 service management challenges facing IT Service Providers — and how integration can help
In this post, we discuss four service management challenges facing service providers and how service integration can help you become more competitive.
The IT Service Provider’s guide to building an integrated service management ecosystem
The Service Provider landscape has changed. Learn more how the IT Service Provider’s could approach building an integrated service management ecosystem.
Optimize multi-vendor management with scalable integrations
Organizations can optimize multi-vendor management and achieve business goals with scalable, turnkey end-to-end service integrations.
ITSM Integrations Playbook in 2024
Service integration has become more popular in IT service management (ITSM). Read on about high performing ITSM integration, implementation, and strategy.
IT Outsourcing 101 - How to select the right IT service vendors
Outsourcing IT services can be great for your business, but only if you select the right vendor. Our guide outlines IT vendor selection best practices.
How to manage IT vendor relationships
In this post, we cover everything you need to know about managing vendor relationships when outsourcing IT services in a multi-vendor environment.
How to achieve best practices in your IT services
Outsourcing IT services is the fastest way to gain best practices. This post guides you on how to achieve and maintain best practices through outsourcing.
iPaaS vs. Integration as a Service
In this post, we'll compare two integration solutions: iPaaS and Integration as a Service. Both have their benefits and limitations, and use cases.
ESB vs. Integration as a Service
If faced with a choice today: implement an Enterprise Service Bus, or engage with an Integration Service Provider — which would be best for your business?
Using ITSM portals or 3rd party tools vs. Integration as a Service
In this post, we'll compare two integration solutions: using ITSM portals or adapting to others’ tools, and integration as a service.
Integration as a Service in 2024: The Ultimate Guide
This Ultimate Guide to Integration as a Service describes the basics of this solution delivery model, its benefits, and how service and application integration can help your organization.
Alternative solution for ServiceNow Integration Hub
Quick comparison of ServiceNow Integration Hub and the ONEiO integration automation platform.
Point-to-point integration vs. Integration as a Service
Read our comparison of two integration solutions: point-to-point integration and Integration as a Service. Let us help decide which suits your business.
IT services ticketing metrics and KPIs
Learn new metrics to evaluate your IT-services ticketing process and discover how strategic integrations can move the needle on those all-important KPIs.
How to integrate with Cisco Smart Bonding
Read our guide for Cisco partners to connect their ITSM tool to the Cisco Technical Assistance Centre (TAC) by Smart Bonding their system.
What are Enterprise Integration Patterns?
Enterprise Integration Patterns (EIP) have become a mainstay in the tools that are being used for enterprise integrations. Learn what EIP are.
eBonding - what is it, how it works and what are your alternatives
eBonding is an integration technique that allows ServiceNow users to pass data between two pieces of software. See how it works and alternatives.
What is a Citizen Integrator?
The whole purpose of the Citizen Integrator is to empower everyone within a business to take control of the tools they use and how they use them.
Service desk integration - options, examples and best practices
Service desk integrations involve connecting the service desk software with other tools, systems, or platforms within an organization's IT ecosystem.
Integrations for MSPs - Tips, Tools and Best Practices
MSP's need to forge some conversation and expectation around how support requests will be created and managed. Here's 3 GREAT tips for customer integration
What is data integration? Methods, tools and examples
Learn everything you need to know about Data Integration, from definition to methods, benefits and real-life examples.
How to measure IT vendor performance and give feedback
Learn to measure vendor performance and give constructive feedback effectively. This piece covers KPIs, monitoring performance, and managing relationships.
Which IT services should be outsourced?
Improve efficiencies and reduce costs by outsourcing IT services. This post covers what to outsource, what to avoid, and how to lower risks.
What is vendor integration? Examples and best practices
Software Vendors and MSPs who leverage modern and forward-thinking vendor integration technologies are more competitive, customer-centric and profitable. Let's go through common alternatives.
Service Integration and Management (SIAM) Playbook in 2024
Service Integration and Management (SIAM) is designed to help complex services connect, integrate and align around the goal of the end customer.
What is a multipoint integration and what are its benefits?
Many-to-many or multipoint integration solve a BIG problem, in that you no longer BUILD your integrations. You simply add them to your network.
What is business integration?
Let’s look at the What, Why and How of Business Integration and find out what value it will create for your business and customers.
What are system integrations? Methods, challenges and best practices
In this article, we'll explain what system integration is, how system integration has traditionally been implemented, the obstacles it faces and much more.
What is application integration? Definition, types and examples
Learn everything you need to know about what is Application Integration, why is it important and how to do it in different ways.
B2B Integration Tools, Methods and Frameworks for IT Service Providers
ITSM and B2B integration of software systems can provide cost savings and value for your customers and your business. Learn how easy it can be to set up:
How to migrate IT systems after a merger
In this blog post, we’ll look at the intricacies of IT system migration during and after a merger, highlight the importance of doing it right (technically, financially, and culturally), and provide a 7-step roadmap for a seamless transition.
Score potential IT vendor with this free scorecard for Excel
Improve your vendor evaluation process with our downloadable scorecard. Streamline your assessments, track performance, and make data-driven decisions.