If you found this article you’re probably evaluating integration platforms and especially the Jitterbit Harmony iPaaS solution.

In this article, we go through Jitterbit’s key use cases, features, pricing, and limitations. We also consider alternatives including a new integration as a service option.

What is Jitterbit?

Jitterbit is a versatile integration platform known for its ease of use and speed in deploying cloud-based integrations. It focuses on simplifying the integration process with its intuitive design and extensive library of pre-built templates and connectors.
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Founded in 2003, Jitterbit has built a reputation for delivering quick and efficient integrations across various Software-as-a-Service (SaaS) applications and systems. Its Harmony platform provides a low-code environment for creating and managing integrations, catering to both technical and non-technical users.

What is Jitterbit used for?

Jitterbit is a flexible integration platform combining iPaaS, EDI and API management functionality. It is typically used by system integration experts with at least low-code capability to build and administer integrations between different enterprise IT systems.

In more recent years, Jitterbit has put more emphasis on AI-enabled automation, including generative AI chatbots into its core solution areas.

Jitterbit Harmony Platform

Jitterbit Harmony is a unified platform for business automation providing a cloud-based environment for designing, deploying, and managing integrations. Key features of the Harmony platform include:

iPaaS

Jitterbit Harmony's integration platform as a service (iPaaS) offers a secure, scalable, cloud-native environment. It enhances operational efficiency by providing seamless connectivity across both on-premises and cloud systems through over 250 connectors. The platform features both a low-code interface and AI-powered chatbots to help IT professionals build and maintain integrations.

API Manager

The Jitterbit API Manager allows both IT and business users to efficiently build, secure, and manage APIs derived from iPaaS integrations. It supports real-time workflow automation and simplifies the process of exposing integrations as APIs using a user-friendly wizard. This centralized approach gives you control, visibility, and security over the entire API lifecycle.

App Builder (formerly Vinyl)

The App Builder, formerly called Vinyl, is a low-code application platform (LCAP) to create end-to-end enterprise apps. It supports the creation of both web and mobile applications that operate securely across devices.

EDI

Jitterbit Harmony has extensive EDI capabilities to manage business-to-business transactions. It enables connectivity between EDI and ERP systems, automates end-to-end workflows, and simplifies the addition of new trading partners from a network of over 1,000 partners.

Cloud Connectors

Jitterbit offers a wide range of pre-built connectors for different kinds of cloud software applications and tools. You can refer to an online marketplace where over 500 different endpoints and templates are listed.

How much does Jitterbit cost?

Jitterbit's cost is based on the number of endpoints you use, meaning that the price will increase depending on how many integrations you have.

Jitterbit is offered in three pricing tiers, with monthly subscription prices starting from:

Standard: $1000

Professional: $2500

Enterprise: $5000.

Source: VMNT Solutions.

You can see a summary of what the different options include below:

Standard

• Connections: 2-3 connections
• Private Agents: 2
• Agent Grouping: Not available
• Environments: 2
• Support Response: 48-hour response
• API Platform Features: Basic access
• Emergency Hotline: Not available

Professional

• Connections: 5 connections
• Private Agents: 2
• Agent Grouping: Optional
• Environments: 99
• Support Response: 24-hour response
• API Platform Features: Enhanced access
• Emergency Hotline: Not available

Enterprise

• Connections: 8 or more connections
• Private Agents: 4
• Agent Grouping: 1 group
• Environments: 99
• Support Response: 6-hour response
• API Platform Features: Full access
• Emergency Hotline: Available

The exact pricing of Jitterbit will depend on your needs, so more integrations means more cost. All Jitterbit pricing plans include several common features including the Citizen Integrator, Studio Visual Designer, and a Management Console.

Top Jitterbit Alternatives

Jitterbit has been a named a leader in the Gartner® Magic Quadrant™ for iPaaS solutions for ten years in a row. Some commonly mentioned alternatives include:

• Mulesoft - a major integration platform owned by Salesforce.

• Boomi - a cloud-based integration platform previously owned by Dell that enables businesses to connect applications and automate workflows.
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• Celigo - an integration platform that focuses on simplifying the connectivity between cloud-based applications and other enterprise systems.
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• Informatica - a data integration and management solutions that help organizations connect, manage, and secure data across diverse environments.
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• Workato - an integration and automation platform that allows users to create workflows and automate processes across applications without extensive coding.

• SnapLogic - integration platform that enables fast data and application integration with its visual interface and AI-driven automation.
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• TIBCO - integration and analytics software that helps large enterprise businesses connect applications, data, and devices in regulated industries.
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ONEiO as an Integration as a Service Alternative

If you’re not sure if Jitterbit is the best option for your integration needs, you may also consider an end-to-end integration service like ONEiO.
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As an integration service provider, ONEiO takes full responsibility of managing your integration ecosystem. Unlike an integration platform that you have to build and maintain yourself, with ONEiO you subscribe simply to integration outcomes. 

ONEiO gives you a streamlined, no-code integration solution that stands out for several reasons:

Effortless integrations as a service

While Jitterbit has some low- and no-code functionality, ONEiO is the first integration solution that offers end-to-end integrations as a service. This is especially valuable in case you don’t plan to hire a full team of system integrators to maintain your integration ecosystem.

Integration automation beyond pre-built connectors

ONEiO supports a wide range of endpoint types and data formats, including JSON, XML, CSV, and plain text. It provides robust mechanisms for both push (using webhooks and REST/SOAP) and pull (via API, SFTP, SQL) data processing. This flexibility ensures that ONEiO can handle various integration scenarios with ease.

Security and Compliance

ONEiO offers strong security features, including encrypted credentials and support for multiple authentication standards (Basic Authentication, Token, API Key, OAuth, etc.). It also allows connections to internal networks and supports reverse proxies or whitelisting. The platform is built on AWS and ensures high availability and GDPR compliance.

Business logic and data orchestration

ONEiO provides a no-code editor for creating business logic, transforming, and translating data. It supports various transformation options like regular expressions, case transformations, and date formatting. The platform’s rule robot automates rule creation based on common use cases, making it easy to adjust or add new rules without disrupting existing integrations.
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When to choose ONEiO? 

ONEiO is especially well suited for seamless ITSM integrations across internal and externally managed IT services. It offers a turnkey solution for the complex integration needs of both global enterprises and IT service providers.

ONEiO highlights:

• ONEAi artificial intelligence model trained specifically for IT service integration.
• Faster time-to-value. Typical integrations take 2 weeks from idea to production.
• 100% satisfaction guarantee based on proven enterprise-grade integration service.
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ONEiO is an especially popular turnkey solution for solving the complex integration needs of global enterprises. It effortlessly connects internal and external service providers without the need to build out costly integration capabilities and resources.

Bottom line on Jitterbit

Jitterbit is an easy to use and flexible iPaaS solution. It offers tools for data integration, API management, and process automation, with features designed to enhance operational efficiency and agility. Jitterbit's user-friendly interface supports both IT and business users in creating scalable, secure integrations, making it a valuable solution for modern enterprises seeking to streamline workflows and accelerate digital transformation.

Depending on your needs there are many alternatives to consider in the iPaaS solution market. If you’re looking for a hassle-free option, you should consider integration as a service solutions like ONEiO.

ONEiO offers a powerful, user-friendly alternative. Its no-code platform, flexible integration capabilities, robust security, comprehensive monitoring, and scalability make it a compelling choice for organizations seeking to simplify their integration processes while maintaining high standards of performance and reliability.