Few things keep enterprise IT leaders up at night more than cybersecurity risks. According to the World Economic Forum, the global average cost of a data breach in 2023 was $4.45million. 

For many businesses it’s becoming increasingly difficult to control security operations as more IT systems are shared with 3rd party partners and service providers. Against this backdrop, we’ve seen increased interest in combining DevSecOps with IT service integration.

What exactly is DevSecOps?

DevSecOps, short for Development, Security, and Operations, is a cultural and technological approach that integrates security practices throughout the entire software development lifecycle.

According to the Cybersecurity services company Nixu, “DevSecOps is an umbrella of actions, methods, technologies, and processes that integrates security in a consistent and highly automated way throughout the entire process of software development.”  

Addressing the integration need in SecOps

While the need for DevSecOps is clear, the reality on the ground is often far from seamless. Many of the global businesses we work with face challenges bridging the gap between development velocity, 3rd party IT service management and robust security.

Limitations of automated security tools

Ask any security professional, and they'll tell you: the cybersecurity technology landscape is vast and constantly expanding. Organizations deploy a growing number of security tools—firewalls, intrusion detection systems, vulnerability scanners, security information and event management (SIEM) systems, and more—to protect their assets. However, these tools often operate in isolation, creating data silos that obscure the bigger picture. This lack of integration makes it difficult to gain a comprehensive view of security risks, correlate events across different systems, and respond to threats effectively.

DevSecOps disconnect

In many enterprise businesses development, security, and operations teams have operated in separate silos, each with its own priorities, tools, and processes. This disconnect often leads to friction and delays. Development teams are under pressure to deliver features quickly, while security teams are tasked with mitigating risks, often resulting in a bottleneck effect where security checks are tacked on at the end of the development cycle. This not only slows down the delivery pipeline but also increases the likelihood of vulnerabilities slipping through the cracks.

Third-party visibility gaps

As organizations increasingly rely on third-party vendors for software components, cloud services, and even security operations, managing security risks across this extended ecosystem becomes increasingly complex. It can be difficult to get visibility into the security practices of third-party providers, ensuring timely incident response, and enforcing consistent security policies across the board. Even the management of security incident tickets from one vendor to another can be difficult to coordinate when you have different expectations and service levels across vendors.

Challenges managing SLAs

When security services span multiple systems and external vendors, measuring and managing service level agreements (SLAs) becomes increasingly difficult. Without a centralized view of security performance metrics, it's difficult to track whether vendors are meeting their obligations, identify performance bottlenecks, or demonstrate compliance with regulatory requirements. This lack of transparency can lead to finger-pointing, SLA breaches, and ultimately, increased risk.

How to integrate IT services management and DevSecOps

Integration platforms like ONEiO provide the missing link in the DevSecOps equation. By acting as a central hub for connecting disparate security tools, automating workflows, and providing real-time visibility across the entire IT environment, integration platforms empower organizations to overcome the challenges outlined above and realize the true promise of DevSecOps.

1. Centralized security command center

By integrating data from all your security tools, from endpoint detection and response (EDR) solutions to cloud security posture management (CSPM) platforms, an integration platform can enables a centralized view of security events, alerts, and vulnerabilities for instance in IT service management tool and relevant IT support processes. This enables security teams to quickly identify and respond to threats, correlate events across different systems, and gain a holistic understanding of their organization's risk profile.

2. Automated security workflows

By automating repetitive security tasks, such as vulnerability scanning, code analysis, and incident response companies ensure that security is embedded from the earliest stages of the development process—a core principle of "shifting left" in DevSecOps. However, these tasks should be integrated into relevant IT service management processes to ensure that security guidelines are followed up as defined and to create a paper trail for instance for security audits and to ensure that responsible parties can take needed actions when needed. 

3. Data-informed collaboration and visibility

Real-time integrations enable collaboration between development, security, and operations teams by providing a shared platform for communication, data sharing, and workflow orchestration. Real-time dashboards, automated notifications, and integrated ticketing processes ensure that all stakeholders are on the same page and can work together seamlessly to address security issues regardless of the ITSM tools in use or if the team is working in-house or as a service provider. This increased transparency and collaboration are essential for building a culture of shared responsibility for security, a cornerstone of successful DevSecOps.

4. Streamlined third-party management

Managing security risks associated with third-party vendors becomes significantly easier with reliable integrations. By integrating with vendor systems, organizations can automate security processes end-to-end monitor vendor compliance, and streamline incident response processes. This level of integration provides much-needed visibility and control over the extended IT ecosystem, reducing the risk of third-party breaches and data ownership.

5. Improved security posture and compliance

Integrating your security tools and processes can help you achieve and maintain compliance with industry regulations and security standards. By automating security audits, generating compliance reports, and providing real-time visibility into security controls, integration platforms simplify the often-complex task of compliance management. Not only that, the continuous monitoring and automated remediation capabilities of integration platforms contribute to a more proactive and robust security posture, reducing the likelihood of breaches and ensuring business continuity.

Why you should work with ONEiO

If you’re looking at different integration platforms or services, you’re spoiled for choice. Gartner lists over 120 different options. However, few iPaaS platforms can help you manage security across both internal and external IT services.
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Here are a few reasons why ONEiO is an ideal integration service to power up your DevSecOps:
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• Effortless connectivity:
  Ensure the platform supports a wide range of security tools, cloud services, and on-premises systems to avoid creating new silos.
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• Low-Code/No-Code automation:
  ONEiO allows you to build and deploy automated SecOps workflows without coding knowledge, helping security teams to work more efficiently.
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• Real-Time data synchronization:
  With ONEiO you can ingest and analyze data from multiple sources in real time to provide actionable insights and support rapid incident response.
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• Security and compliance:
  At ONEiO we take information security very seriously with strong security controls and compliance certifications to protect sensitive data and ensure regulatory compliance.
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Don’t just take our word for it. Read up on how Nixu work with ONEiO to protect their clients’ digital environment from the growing threat of security breaches.

Bottom line on integrating DevSecOps

In an era defined by relentless cyber threats and evolving IT service landscapes, DevSecOps is no longer a nice-to-have. Integration platforms can help you align the people, processes, and technologies needed to make DevSecOps a reality. 

When you connect your DevSecOps with a modern integration platform like ONEiO you break down silos, automate security workflows, improve collaboration, and achieve a more mature and resilient security posture.

The journey to DevSecOps maturity is an ongoing process, but with the right tools and strategies in place, you can confidently take on the threat landscape and deliver secure software without losing your sleep.