If you’ve found this article you’re either looking to integrate enterprise IT services, or you’re a SnapLogic customer looking for an alternative solution for service integration. In both cases, I’ve got relevant options to share.
SnapLogic integrations factsheet
SnapLogic is an established iPaaS provider that offers the SnapLogic Generative Integration Platform. This platform provides capabilities for application, data, API and IoT integration, as well as data engineering and analytics.
SnapLogic is based in San Mateo, California, and has customers mostly in North America, United Kingdom and Australia. Its target customers are enterprise and midsize organizations across various industries, including technology, financial services, healthcare, life sciences, retail and higher education.
SnapLogic is built on a container-based stack and provides both cloud and on-premises deployment options to support hybrid integration scenarios.
Where SnapLogic is the strongest:
As an integration platform, SnapLogic is especially strong in providing low-code integration solutions for process automation. As such, there are a number of interrelated features that make SnapLogic stand out vs. peers:
- Data integration:
SnapLogic has extensive self-service or low-code data integration solutions aimed at integrating the most popular enterprise software tools.
- AI-driven automation:
With their major focus on “generative” integration and SnapGPT solution, SnapLogic aims to be a market leader in generative AI integrations and automation.
- Low-code process automation:
SnapLogic have a large library of “Snaps” or pre-built connectors that enable automation across different business apps.
- API management:
SnapLogic have an extensive APIM solution for full API lifecycle management.
When you may need an alternative solution for integrations
On the peer review website, Capterra SnapLogic gets an overall score of 4.5/5, with lower-than-peer ratings for Customer Service (4.2) and Features (4.22).
Some limitations mentioned by customers include:
“The software can be glitchy at times and over-engineered.”
Praneeth T.
“There is a bit of a learning curve, but the time saved once everything is set up more than makes up for it.”
Damon D.
“The troubleshooting is a pain. It is different to know what pipelines are feed to what other pipelines and determine the complete dependencies.”
Farhan T.
“Not able to connect to every source available out there. Missing quite a few. could be under development.”
Tapan P.
Limitations of SnapLogic for service integration
While SnapLogic has many advantages as an integration platform, one area where it falls short is in service integration. Some of the key limitations include:
- B2B integrations:
SnapLogic has very limited EDI support and overall has limited business-to-business integration capabilities.
- Advanced configurations:
SnapLogic has limited capabilities in complex configurations, such as asynchronous integrations.
- Pricing:
SnapLogic is priced based on usage of each “Snap,” so costs can be both unpredictable and high in service integration cases.
- Access permissions:
SnapLogic has less refined access permissions compared to many peers.
- Support for MSPs / external service providers:
SnapLogic is mostly focused on serving enterprise stakeholders, so it’s functionality and support for managed service providers is more limited.
Overall, SnapLogic is a good solution if you’re looking for a relatively easy-to-use low-code integration platform. In service integrations, you’re often likely to need an integration solution that gives you more advanced functionality with better access permissions and predictable pricing.
Alternatives to SnapLogic for Service Integrations
ONEiO
ONEiO is a next-generation iPaaS solution that automates integration processes, offering a central hub for connecting disparate IT tools, teams and vendors, enabling end-to-end process flows and data exchange across an organization's entire IT ecosystem.
HQ:
Helsinki, Finland
ONEiO provides a cloud-based integration solution for businesses focused on managing and delivering digital services. Understanding the specific needs of these companies, ONEiO offers predictable subscription-based integrations, allowing businesses to budget and plan with greater accuracy without investing in integration technologies, resources, and development. This flexibility ensures that regardless of a company’s resources or expertise, ONEiO delivers a fitting solution and allows businesses to concentrate on their core offerings without the complexities of integration development and management.
Overall rating
Customer support rating
Pros:
- Support for integrations with multiple parties and tools, with Out-of-the-box runtime intelligence.
- Flexible and predictable subscription based pricing. Supports volume-based and fixed price integrations.
- Domain experts in B2B and Ebonding, including pre-integrated vendors.
Cons:
- Small partner network
- API management capabilities
- On-premise systems can be integrated using ONEiO. However, ONEiO cannot be deployed on premise.
Celigo
Celigo is an iPaaS vendor focusing on automating back-office processes with a strong emphasis on AI and ease of use.
HQ:
Redwood City, California
Celigo offers integrator.io, targeting upper-midmarket and small enterprises for back-office automation. It blends ease of use with AI innovations for efficient process automation and integration. Celigo emphasizes customer success through dedicated support and a roadmap prioritizing B2B integration, improved developer experience, and AI efficiency. Ideal for empowering non-technical users while addressing complex integration scenarios.
Overall rating
Customer support rating
Pros:
- AI for categorizing and resolving runtime errors.
- Large library of business-oriented templates.
- Strategic focus on empowering citizen integrators.
Cons:
- Limited enterprise features for large-scale operations.
- Operational data cannot export to external tools.
- Complex user interface.
Jitterbit
Jitterbit offers a versatile iPaaS focusing on APIs, EDI, and citizen development, with a model conducive to predictable costs.
HQ:
Alameda, California
Jitterbit Harmony iPaaS focuses on in API, EDI, and easing citizen development, backed by a predictive pricing model. It innovates based on customer feedback, though its service integrator ecosystem is not as extensive. Its roadmap aims to improve business automation and developer support, making it an attractive option for general iPaaS needs or EDI modernization.
Overall rating
Customer support rating
Pros:
- Strong focus on EDI with significant templates.
- Simple user interface
- Customizable template marketplace for OEMs.
Cons:
- Limited prebuilt connectors and templates.
- Endpoint-based pricing model can be complex.
- Lacks cloud support for connectors.
TIBCO
TIBCO offers broad integration styles with a focus on data integration, though it has a less unified user experience.
HQ:
Santa Clara, California
TIBCO Cloud Integration includes a range of products for application, data, APIs, and automation. With a global presence and a focus on data integration, TIBCO is a fit for data-centric integration strategies and enterprises emphasizing developer self-service.
Overall rating
Customer support rating
Pros:
- Flexible, volume-based pricing.
- Diverse integration capabilities.
- Supports a wide range of integration styles.
Cons:
- Inconsistent user experience across products.
- Some functionality is only self-hosted.
- Less frequent feature updates.
Workato
Workato's iPaaS solution focuses on process automation and collaboration between IT and business through an intuitive, AI-assisted user experience.
HQ:
Mountain View, California
Workato offers a serverless integration platform emphasizing ease of use and democratized development. It accelerates business-IT collaboration with a user-friendly, AI-enhanced interface, encouraging adoption with in-product assistance and proactive customer engagement. The platform boasts a vast array of connectors, facilitating diverse integrations and automations. Despite a global presence, Workato's strategic emphasis on AI assistance and customer-centric innovations positions it as a formidable choice for organizations aiming to empower citizen developers and streamline business processes. Its approach to integration challenges not only simplifies the user experience but also promises to enhance operational efficiency and innovation across industries, making Workato an excellent choice for cloud-based business process automation and teams blending IT expertise with business insight.
Overall rating
Customer support rating
Pros:
- Intuitive user experience with AI-driven process guidance.
- Extensive library of connectors and templates.
- Fine-grained access permissions.
Cons:
- Pricing model can lead to cost escalations as new processes are added.
- Absence of out-of-the-box support for EDI and B2B-specific features.
- Reliance on Amazon AWS data centers.
Informatica
Informatica excels in data integration within its comprehensive Intelligent Data Management Cloud (IDMC) platform.
HQ:
Redwood City, California
Informatica focuses on amplifying data integration capabilities as part of its IDMC, offering a wide range of services for robust data management and integration strategies. It prioritizes data-centric integration with extensive features for governance, quality, and transformation, making it suitable for organizations emphasizing a unified data management approach. Informatica's global footprint and strong partner network support its comprehensive services, despite perceptions of complexity.
Overall rating
Customer support rating
Pros:
- Broad industry solutions and cloud infrastructure options.
- Strong platform security and operational reliability.
- Depth in data integration and management capabilities.
Cons:
- Pricing based on compute power can be complex and costly.
- UX focuses primarily on data, less on guided integration.
- Complex user interface
Mulesoft
Owned by Salesforce, Mulesoft leads in iPaaS with comprehensive integration, automation, and API management capabilities.
HQ:
San Francisco, California
Mulesoft offers the Anypoint Platform, integrating applications, automations, and APIs. It focuses on democratizing integration for teams and evolving into an automation fabric supported by AI. With strong partnerships, it's ideal for organizations seeking an API-led strategy.
Overall rating
Customer support rating
Pros:
- API creation and integration capabilities.
- Supports automation with a large template library and RPA access.
- Wide capabilities in composite service integration.
Cons:
- Pricing models can be complex.
- Focused on Salesforce data ecosystem.
- Has a ton of functionality but is not easy to use
SAP
SAP offers iPaaS functionality as part of its SAP Business Technology Platform, emphasizing integration within the SAP ecosystem.
HQ:
Walldorf, Germany
The SAP Integration Suite, part of the SAP Business Technology Platform, offers comprehensive integration capabilities. It focuses on SAP-centric ecosystems, aiming to unify business data and processes with a strong emphasis on AI. The suite's flexibility and extensive template library make it a robust option for businesses heavily invested in SAP products, offering a path towards digital transformation with a focus on modern application architecture.
Overall rating
Customer support rating
Pros:
- Thousands of templates, primarily for SAP applications.
- Global operational and support presence through SAP
- Transparent pricing.
Cons:
- Perceived primarily as an SAP-centric tool.
- Business model leans heavily towards SAP applications.
- Pricing not tailored to all market segments.
Webmethods
Software AG's Webmethods.io delivers iPaaS with a focus on democratized integration and a wide range of integration styles.
HQ:
Darmstadt, Germany
Webmethods.io by Software AG emphasizes business transformation through integration, offering a versatile platform that supports various integration styles. It's innovating with AI to enhance productivity and simplify the user experience. The commitment to a robust roadmap and customer-driven features makes it a compelling choice for B2B integration, citizen developers, and modernizing legacy systems. Software AG's focus on security and ease of use positions Webmethods.io as a strong contender in the iPaaS market.
Overall rating
Customer support rating
Pros:
- Wide functional capabilities and platform versatility.
- Large number of connectors and varied B2B offering.
- Extensive testing and debugging tools.
Cons:
- Lower customer satisfaction ratings.
- Not suitable for more advanced integrations
- Fewer hosting options than competitors.
Bottom line on SnapLogic alternatives
SnapLogic is a well-established integration platform as a service (iPaaS) provider that offers a broad set of capabilities for application, data, API, B2B, and IoT integration. The SnapLogic Generative Integration Platform stands out for its low-code interface, AI-driven productivity features, and strong support for a wide range of user personas, from IT specialists to business users.
However, service integration professionals should be aware of a couple of potential limitations. SnapLogic's pricing model, which combines platform fees and "Snaps" usage, may become expensive for high-volume integration scenarios. Additionally, while SnapLogic offers B2B integration capabilities, the depth and breadth of these features may require further evaluation to ensure they meet specific B2B integration requirements.
If you're looking for an effortless integration as a service alternative, look no further than ONEiO.
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