Access support whenever you need it

With ONEiO support packages you have access to our years of integration experience whenever you need it.

Choose between Basic, Silver, Gold or Platinum and we will help you to overcome any integration challenge.

 

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ONEiO SUPPORT PACKAGES

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ONEiO Reviews

Overall (4,6)        Ease of Use (4,2)        Customer Service (4,9)

 

Verified Reviewer
Information Technology and Services

“Our overall experience is that we have found the ONEiO to be very receptive to our needs and have provided the best service, despite time zone issues.”

April G.
ServiceNow Developer

“So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great! Overall, my experience with ONEiO has been pretty positive.”

Jennifer G.
Dynamics 365 Manager

“We needed a product to help us integrate our clients’ CRM systems’ into ours. ONEiO not only does this, but does it with an intuitive UI, fast set-up, speedy processing and stellar customer support.”

EXPERTISE WHEN YOU NEED IT

  • Whenever the need arises, our team of integration experts is there to support you. We have industry-leading response times, making sure you are not left waiting for a solution to your problem.

     

    Our customers are around the world and so are we. With our Platinum offering, you will gain access to support 24/7 all around the world.

EXPAND YOUR KNOWLEDGE

  • We provide support in the channels most convenient to you. Whether it’s by email, on the phone or through our online materials we’ve got you covered.

     

    HELP CENTER

    Access a library of tutorials, how-to guides and best practices when you need it on our help center. Our integration guides help you to set up integrations between systems end to end.

    LEARN MORE

     

    COMMUNITY FORUMS

    Our forums are for any questions or feature requests you may have. Share your best practices or get help from other ONEiO users.

    READ MORE

Support Packages
SUPPORT PLANS
Help Center / Community
Email Ticket Support
Chat
Live Assistance with Support Engineers (Virtual Meeting / Conf Call)
Support Availability
Cost / Mth
BASIC
-
-
-
-
Free
SILVER
-
-
Weekdays 9-17 EET
€ 399 / Included in MSP and Enterprise plans
GOLD
-
Weekdays (Local Region)
Contact Your Sales Representative
PLATINUM
24/7
Contact Your Sales Representative
SUPPORT PLANS
Help Center / Community
Email Ticket Support
Chat
Live Assistance with Support Engineers (Virtual Meeting / Conf Call)
Support Availability
Cost / Mth
BASIC
-
-
-
-
Free
SILVER
-
-
Weekdays 9-17 EET
€ 399 / Included in MSP and Enterprise plans
GOLD
-
Weekdays (Local Region)
Contact Your Sales Representative
PLATINUM
24/7
Contact Your Sales Representative
oneio-Trust-ahead_new
“We were convinced by two things: the flexible adapter technology to quickly connect any service management system and how passionate ONEiO is about delivering their services.”
Marco Peetz, Head of IT System Management at Bayer Business Services

 

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Let’s get you started with ONEiO!

Book a 1-1 meeting to hear how we can help you.