Frequently asked questions

What is iPaaS? (FAQ)

Integration Platform as a Service is a suite of automation tools to connect and integrate software applications, processes and data to the cloud. Here are top-9 frequently asked questions about iPaaS answered.

Let's make it simple

Can you define iPaaS with understandable terms and examples?

Of course! As mentioned above, iPaaS stands for Integration Platform as a Service, and in a nutshell, it is a system which connects and coordinates different services to work together. This is a powerful tool for businesses since usually managing inputs and outputs from a variety of sources in their stack is complex but iPaaS systems can manage that chaos seamlessly through APIs.

What are iPaaS tools?

iPaaS tools are ready-to-use platforms for service providers, enterprises, application owners and first-time integrators (a.k.a citizen integrators). In the most advanced platforms, the user chooses the desired integrations and configures the integration logic. Rest is automated within the platform. In traditional solutions, teams of consultants use their own tools to build and maintain integrations manually.

Read more
What are the benefits of iPaaS?

Integration Platform as a Service helps a company to scale their data pipelines in a secure, fast and reliable way. Cloud-based tools provided are tailored for the company’s needs and help to simplify many otherwise painful integration processes. In other words, customers can develop, run and manage applications without building and maintaining complex integration infrastructures. The most advanced iPaaS providers master automated integrations and cloud integrations that further support companies to avoid manual development work.

What does iPaaS mean for service providers?

Service providers can improve the service quality for their own customers. The best tools can integrate the service provider’s own, customers’ and its subcontractors’ applications and processes faster than manual integration development and maintenance. Simultaneously, service providers often become iPaaS resellers as they benefit from using the same integration platform with all their clients.

What does iPaaS mean for enterprises?

Enterprises need a scalable iPaaS solution – it has to match the varying needs and hundreds of integrations of corporations. For enterprises, iPaaS is the link between different internal and external teams who use different tools and processes. Traditionally, these links have been built custom-made by the consultant teams. The next generation of enterprise-grade integrations will be built by simply choosing which tools and processes to integrate and configuring the integration logic. Maintenance and development are fully automated within the platform.

What does iPaaS mean for average Joes and Jills? (Citizen integrators)

By using modern iPaaS tools, first-time integrators (a.k.a. citizen integrators) are able to build integrations themselves without consultants or coding. In other words, citizen integrators and integration architects share a common ground with full control over the integration logic and integration management without needing to acquire, develop, maintain or support additional APIs, integration platforms or integration infrastructure. Modern iPaaS tools are designed for application owners and process developers.

About citizen integrators
What is an iPaaS vendor?

iPaaS vendors are companies who provide services related to integration, i.e. servers, data connectors, pipelines and other tools for testing, building, deploying and managing applications. These tools together form a Platform as a Service (PaaS) that is used in (mostly B2B) applications that need to be connected from different environments with cloud applications.

How much does iPaaS cost?

The most traditional vendors price their tool based on licenses and consultant hourly rates. The modern approach for iPaaS pricing is purely subscription-based – you pay per usage or per month. The variety in pricing is huge: whereas consultancy-based pricing depends on the project ($10,000–$500,000), subscription-based pricing starts from $99/month.

Where to start with iPaaS?

You can immediately subscribe to any next generation iPaaS tool and start integrating your applications and processes. Make sure you request a free trial before paying and check that the tool actually works in your use case. If building the first integration takes more than an hour, it’s already a sign that you might want to change the tool you are using. We might be biased but here’s our recommendation:

Get started with ONEiO

Note: the leading research and advisory company Gartner forecasts two-thirds of iPaaS solutions to be out of business by 2023. To choose one of the longer-standing options, read the nine-step checklist for choosing the right tool for your business.

Traditional iPaaS solutions are code-centric, requiring manual development and maintenance work from integration developers and consultants.

  1. Developer-centric

  2. Usually needs consultants

  3. Code-heavy

  4. Manual integration development

  5. Project-based pricing

  6. Needs constant maintenance (excluded)

  7. Infrastructure (Capex)

  8. Risk of downtime

The next generation iPaaS is highly user-centric, oftentimes also automatic and cloud-based.

  1. User-centric

  2. Suitable for beginners

  3. Zero code

  4. Automated integrations

  5. Subscription-based pricing

  6. Automatic maintenance (included)

  7. SaaS (Opex)

  8. 24/7 availability