Modern service provider experiences start with painless integration projects

Focus on your core business and deliver integrations packaged as a SaaS product with ONEiO

 

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SERVICE PROVIDERS USING ONEiO

COMPLEX BIDS?

INTEGRATION PROJECTS AS SINGLE LINE-ITEMS

OFFER YOUR CUSTOMERS A SINGLE PRICE PACKAGED INTEGRATION SOLUTION.
  • Our SaaS delivery model turns the traditional project costs of implementation, infrastructure, maintenance and multiple ITSM tool licenses into one transparently priced plan

  • You can productize your integrations as your own endpoint types to offer access to your services in a plug and play way. Cross-selling other services is easy when they no longer require integration projects as their starting point

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“We were able to focus on our core business and save a remarkable amount of time in client projects by cutting out all unnecessary integration development, maintenance, and modification hours. And clients are of course happy with this – many of them have started using ONEiO themselves after learning its benefits with us.”
Roope Kaukinen, Senior Integration Architect at TietoEvry

ONBOARDING DELAYS?

FASTER CUSTOMER ONBOARDING

A STANDARDIZED ONBOARDING EXPERIENCE FOR YOUR CUSTOMERS.
  • With your own endpoint types integrations are no longer a technical discussion, but focused on how to orchestrate the process, saving you hundreds of hours

  • With ONEiO you can collaborate with your customer in the configuration work by granting them access to either see how the integration works or even configure them with you

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“With ONEiO integrated to our service management technologies we are able to provide a modern and full-blown service management offering to our clients and help them to digitalize their businesses.”
Kim Casén, Consulting Service Director at CGI Finland

FEELING STUCK?

ENABLE PROCESS IMPROVEMENTS

CONTINUOUSLY IMPROVE PROCESSES WITHOUT STARTING INTEGRATION PROJECTS FROM SCRATCH.
  • With ONEiO the integration logic is between the tools not within the tools, making it possible for both sides to independently configure their tools to their best ways of working

  • You can clearly structure your integration landscape with customers as their own tenants on the platform. Reporting views allow you to spot where and how your customers are integrated, opening new ways to improve your customer relationship

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“Nordcloud and our customers benefit from ONEiO integration hub greatly by having transparency and control over the processes and services we deliver and co-create together.”
Jan Kritz, COO at Nordcloud

INTEGRATION UNCERTAINTY?

PARTNER WITH 25+ YEARS OF EXPERIENCE

WE BELIEVE HUMANS SHOULD COLLABORATE WHILE ROBOTS INTEGRATE, ENABLING YOU TO FOCUS ON YOUR CORE BUSINESS.
  • ONEiO is built to help you avoid the common pitfalls of integrations. You never have to dig into the technical details of each tool and study its APIs. Our team of integration experts add new endpoint types with your specific ITSM use cases, all free of charge

  • By building your integrations on an enterprise-grade platform your integrations are guaranteed to run without disrupting you or your customers. Zero-downtime during our continuous upgrades and our operations team monitoring the platform 24/7, allows you to focus on the “what” and not the “how” of integrations

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I’ve been in IT almost 30 years now and I’ve worked with a lot of vendors and I have to say, ONEiO is towards the top of my list of being easy to work with and really trying to go out of their way to help us be successful as customers. They’ve been phenomenal to work with.
Denise Taylor, ServiceNow Platform Architect at AHEAD

OUR WAY TO YOUR SUCCESS

Automate Your Internal Processes

Accelerate Your Customer Integrations

Grow With Our Endpoint Type Marketplace

Free Yourself, Hire a Robot
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Connect all your ITSM tools with ONEiO.

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