The ONEiO story

Every saga has a beginning. Our saga started in 2011 when we had enough…

We, the founders of Service-Flow, have a multi-decade experience in designing and implementing service management tools, implementations and integrations between them. Even though it was a good software and consulting business, the end result in most cases did not bring customer the value that they were looking for. This was mostly due to the combination of technology limitations, project team’s overall competence of the topic and lack of budget (the cost of doing things properly)

We had enough how much waste we created and money we spent for point-to-point integrations. Integrations were done without an idea of the business value or integrations were not done because lack of business case. We felt that something has to be done. And we did. Now, years later, we have a solution that heals the integration headache and enables the impossible. It’s a universal integration solution that has already helped many organisations get rid of waste and crappy integrations. For them, integrations are really creating business value. We are still in the very beginning disrupting the integrations space and accelerating digitalisation, but the saga continues…

Juha Berghäll, CEO and co-founder

We had enough!

In 2011 we decided that "there has to be a better way". We decided that even though we would cannibalise our own business, at the end of the day, the value would be far greater than continuing on the traditional path.

So we started to build a cloud service, that would eliminate the need of having the technical knowledge about integrations and APIs, and still being able to implement and maintain integrations. That way we could bring the integration project implementation and maintenance as close as possible to the actual stakeholders; the process owners. People who know how the collaboration between the integrated parties should work.

How hard can it be?

We saw that hidden within IT Service Management and process integration was ​a problem. A problem which affected the whole market. We thought this because all current solutions were more or less focusing on solving the problem on a technological level were designed for developers, not for businesses.

At the same time market trends ​were​ driving towards modern multi-sourcing and frameworks like Service Integration and Management (SIAM) and digital transformation.

So there was a need for different approach and we decided to took that challenge to change the world. There must be the other way!

The other way

We have been fortunate enough to find exceptional customers and partners, that can call themselves early adopters. We've together developed world's first true cloud, highly available integration hub, that has made possible the kinds of multi vendor integrations that earlier architects woke up screaming in the night. And not only to implement, but maintain and develop further as new needs arise.

Today this integration hub is called ONEiO. It is an all-inclusive integration solution for businesses, solving the universal problem of adaptation and process inter-operability in a non-standard world of service and process integrations. It is not just ITSM any more, it's much more!

Evolution and the future of integrations

"The future of integrations is going to be service networks and ecosystems that enables businesses to join in and utilise integrations without having to think about technology" - Juha Berghäll, CEO Service-Flow corp.
Passion enables impossible

We are continuously looking for passionate disruptors to join our team.

ONEiO founders are passionate disrupters and visionary doers

Juha Berghäll


Janne Kärkkäinen


Kai Virkki


Olli Nuortila