ENABLING THE IMPOSSIBLE
Service-Flow is a software service provider specialized in developing and producing ONEiO™ global integration hub.
ONEiO is a cloud-based SaaS solution which brings together different processes and platforms into one transparent and seamless entity, enabling digital transformation.
THE SERVICE-FLOW STORY
20 years in IT, helping customers to implement different tools and processes (including ITIL®), integrating suppliers and helping them to work closer with their customers. We’ve developed ITSM software, provided consulting and even supported with sales and marketing. But in 2011 we had enough! We had enough of technology heavy, low-value, complex and slow integration projects. Although, those were quite good business for us at the time!
How hard can it be?
We saw that hidden within IT Service Management and process integration was a problem. A problem which affected the whole market. And so we thought “there must be better way?”. We thought this because all current solutions were more or less focusing on solving the problem on a technological level were designed for developers, not for businesses. At the same time market trends were driving towards modern multi-sourcing and frameworks like Service Integration and Management (SIAM) and digital transformation.
To solve these problems in the market place we developed Service-Flow SaaS, which has now re-branded as ‘ONEiO - Global Integration Hub’. The first vertical solution will be ONEiO for Service Management, which combines our vast experience of tools, processes, people and integrations. It is an all-inclusive integration solution for businesses, solving the universal problem of adaptation and process inter-operability in a non-standard world of service and process integrations.